Waivers must be completed for all participants. If for any reason you did not complete a waiver during the checkout process, one must be completed prior to the commencement of the program. Waivers can be accessed here

Gympie Road Trip Details

Locations/Dates/Times
We will be riding at the Victory Heights Trails, Gympie. Bus collection will be from Bike On, 12/20 Venture Drive Noosaville. We will depart at 8:30am Sharp, please arrive at 8:15am. We will return to Bike On at approximately 1:30pm. The date of your program is listed on your booking

Skill Requirements
This is an Intermediate – Advanced Program and all riders must at least be capable of:

• Comfortably descending on intermediate graded (blue) trails at speed and in full control without dismounting for the kinds of obstacles typically found on intermediate runs including berms, small drops, rocky sections and steep sections.
• Must be capable of climbing for extended periods without dismounting (up to 1km at time).
• Safely jumping table top jumps and small gaps

Bike Requirements for This Program
This is an Intermediate – Advanced Program and the bike must be of a standard that doesn’t represent an unreasonable safety risk when riding at speed over rough terrain. A suitable bike will have:

• Functional front suspension
• Disk brakes
• Correctly adjusted and well maintained gears
• Tires with a reasonable amount of tread
• 26″ wheels or greater (24″ wheeled bikes can be accepted, but only by agreement – please contact us to discuss prior to booking)
• Well maintained and serviced

We have a duty of care to all participants. Unsafe bikes pose a risk not only to the rider but other participants and trail users too. We can not allow children to participate on unsafe bikes. There will not be credits or refunds if your child can not participate due to the unsafe or unsuitable nature of their bike. 

All programs come with completely free bike safety checks, conducted by Bike On which also includes free basic adjustments (excludes parts and labour costs to fit). We would strongly encourage parents to take advantage of this offer if they have any doubts about the suitability of the bike.

Additional Equipment Requirements
The following additional equipment is compulsory for this program for all Senders Squad programs:

• A correctly fitting Australian Standards approved helmet – We strongly suggest a full face helmet
• Enclosed footwear – We suggest MTB specific footwear
• Water AND a method of carrying it
• A tube that is suitable for your bike

Please note Instructors are already required to carry a significant amount of equipment and heavy backpacks as part of their role. They have very limited space in the backpacks please do not assume them to be in a position to carry participant’s water or snacks.

We would also strongly recommend the following protective equipment:

• Full face helmet
• Knee and elbow pads
• Full finger gloves

Waivers must be completed for all participants. If for any reason you did not complete a waiver during the checkout process, one must be completed prior to the commencement of the program. Waivers can be accessed here

Toowoomba & Boomers Weekend Away

Locations/Dates/Times
We will be riding at:

• Stenner St, Toowoomba Friday Afternoon
• Toowoomba (Jubilee Park) Saturday
• Boomerang Farm Bike Park Sunday
• Victory Heights Trails, Gympie.
• Bus collection will be from Bike On, 12/20 Venture Drive Noosaville. We will depart at 11am sharp on Friday January 12th, 2024, please arrive at 10:45am. We will return to Bike On at approximately 6:30pm Sunday January 14th, 2024.

Skill Requirements
This is a Vey Advanced Program and only open to members of our race team. Boomerang Bike Farm has some extreme features

What we provide/organise

• Transport from Bike On
• Accomodation location (camping) – You must provide equipment
• Dinner Friday and Saturday (BBQ – if specific dietary requirements please provide food yourself)
• Breakfast Saturday and Sunday (Cereal- if specific dietary requirements please provide food yourself)
• Shuttles at Toowoomba
• Supervisions/Instruction

What you must provide/do

• Parents must book and pay for their child to enter Boomerang Bike Park + Shuttles for Sunday January 14th and accept their terms and conditions
• Participants must provide camping equipment (tent and sleeping bags and mats etc)
• Provide money or food for lunch (we will have an esky)

Other Points to Note:

• Boomerang Bike Park is an expert level park, with expert level features. There is a very real risk of very serious injury, while we will supervise and look for competent progression through features (as opposed to just letting kids immediately hit the big features) in an attempt to minimise this risk, the risk is real and can not be eliminated.
• Although we know many kids have ridden at Boomerang Bike Park unsupervised all participants will be required to ride with one of the instructors or nominated supervisors and where the group does not fit on one shuttle, wait at the top.
• Where we have doubts over a participants ability to successfully ride a feature they will be instructed not to attempt it and all participants are expected to respect these requests – this is to manage risk, but no means removes the very significant risk of serious injury represented by the features at Boomerang Bike Park

Bike Requirements for This Program
This is a Very Advanced Program and the bike must be of a standard that doesn’t represent an unreasonable safety risk when riding at speed over rough terrain.

We have a duty of care to all participants. Unsafe bikes pose a risk not only to the rider but other participants and trail users too. We can not allow children to participate on unsafe bikes. There will not be credits or refunds if your child can not participate due to the unsafe or unsuitable nature of their bike. 

All programs come with completely free bike safety checks, conducted by Bike On which also includes free basic adjustments (excludes parts and labour costs to fit). We would strongly encourage parents to take advantage of this offer if they have any doubts about the suitability of the bike.

Additional Equipment Requirements
The following additional equipment is compulsory for this program for all this program:

• A full face helmet and knee pads are COMPULSORY
• Enclosed footwear – We suggest MTB specific footwear
• Water AND a method of carrying it
• A tube that is suitable for your bike

Please note Instructors are already required to carry a significant amount of equipment and heavy backpacks as part of their role. They have very limited space in the backpacks please do not assume them to be in a position to carry participant’s water or snacks.

We would also strongly recommend the following protective equipment:

• Elbow pads
• Full finger gloves

Road Trip & Shuttle Program – Schedule

General Terms Applicable to All Programs

Liability waiver
All activities are subject to the participant’s acceptance of Bike On’s liability waiver, which can be found here.

Bike requirements
All bikes must be of a standard that doesn’t represent an unreasonable safety risk to the individual or other participants. We have a duty of care to all participants. Unsafe bikes pose a risk not only to the rider but also to other participants and trail users. We cannot allow anyone to participate on unsafe bikes. There will not be credits or refunds if your child cannot participate due to the unsafe or unsuitable nature of their bike.

A suitable bike will always have:

• Functional hand brakes for both the front and rear wheels (no foot brakes permitted).
• Correctly adjusted and well-maintained gears (bike must have gears).
• Tires with a reasonable amount of tread.
• Minimum tire size of 20” – It is highly unlikely that bikes with smaller wheels will be suitable for any programs. Some programs require participants to be riding 24” or 26” bikes; please check the program-specific details.
• Well-maintained and serviced.

In addition to the above, many programs will have additional requirements. Please see the program-specific requirements in the links above.

All programs come with completely free bike safety checks, conducted by Bike On, which also includes free basic adjustments (excludes parts and labor costs to fit). We strongly encourage parents to take advantage of this offer if they have any doubts about the suitability of the bike.

Additional equipment requirements
The following equipment is compulsory for all programs:

• A correctly fitting Australian Standards approved helmet – we strongly suggest a full-face helmet.
• Enclosed footwear – we suggest MTB-specific footwear.
• Water and a method of carrying it.
• A tube that is suitable for your bike.

Please note, instructors are already required to carry a significant amount of equipment and heavy backpacks as part of their role. They have very limited space in their backpacks, so please do not assume they can carry participants’ water or snacks.

We also strongly recommend the following protective equipment:

• Full face helmet.
• Knee and elbow pads.
• Full finger gloves.

Customer requested Booking Changes and Cancellations

• Changes/Cancellations More Than 7 Days Prior: Eligible for a full refund.
• Changes/Cancellations Between 7 Days and 48 Hours Prior: Eligible for a 75% refund.
• Changes/Cancellations Less Than 48 Hours Prior: Not eligible for a refund. This includes cancellations for weather and conditions or illness. However, credits may be issued at our sole discretion.
• PRIVATE TOUR /PROGRAM POLICY – CHANGES WITH LESS THAN 7 DAYS NOTICE are ot eligible for a refund. This includes weather cancellations not deemed significant or illness. However, credits may be issued at our sole discretion.

Please Note: This policy applies to all cancellation reasons, including weather, illness, injury, border closures, and isolation orders.

Unfavourable conditions are not a basis for cancelations of equipment hire or tours outside of our standard terms. At our discretion we may offer a credit or rebooking for another date. 

Unavailability of Items

While we strive to provide the equipment selected at the time of booking, unforeseen circumstances (such as damage or negligence by a previous hirer) may make your selected equipment unavailable. In such cases, we will offer the closest available alternative. If you do not wish to proceed, a full refund will be provided, but no additional compensation beyond the cost of the hire will be available.

Missed / skipped sessions (school term programs or subscription programs)
Bike On strictly adheres to capacity numbers for all programs and cannot typically accommodate missed or canceled sessions by moving kids around between different programs week to week. There are typically no credits or refunds for sessions riders do not attend. However, where possible, we are happy to try and accommodate changes, but they are not guaranteed as most programs are typically full.

All term programs are priced on the assumption that 7 of 10 weeks will run. However, we will run all 10 term program weeks at no additional charges if conditions allow, essentially providing up to 3 free/make-up sessions per term and some degree of flexibility for students who skip weeks for various reasons. In normal circumstances, participants will get more than the 7 weeks; in very rare circumstances, they may not.

Low weekly costs are achieved by selling spaces as a term-long program and are not possible by selling weekly spots on a casual basis. If you envisage missing the majority of weeks, you may wish to pay the week-by-week casual fee of $75. However, this is strictly subject to availability in the group that is suitable for your child. There is no guarantee of availability on any given week, and availability changes over the term.

In the event of inclement weather (heavy rain, storms, etc.), we may look to postpone, modify, or cancel the session, but we will attempt to deliver the majority of classes. As a result, we do ride in the rain with due consideration for safety.

Missed / skipped programs (school holiday programs or other stand-alone events)
By purchasing an MTB program, you are receiving a limited place in a program that is subject to our general booking change and cancellation policy outlined below. Where riders elect not to ride for one or more of the days for any reason, we do not guarantee a credit or place in an alternative program. Where we can provide a credit for an alternative booking in the same holiday period, we will attempt to, but this is not guaranteed and is entirely subject to availability.

Cancellations by us (school term programs or subscription programs)
All term programs are priced on the assumption that 7 of 10 weeks will run. However, we will run all 10 term program weeks at no additional charges if conditions allow. Essentially providing up to 3 free/make-up sessions per term and some degree of flexibility for students who skip weeks for various reasons or sessions that have to be canceled.

In the event of inclement weather, we may cancel the session but will attempt to deliver the majority of classes. Program attendance is not compulsory, and riders are always free to make their own decision on whether to attend, but credits are not given if a participant elects not to attend.

Cancellations by us (school holiday programs and stand-alone programs)
Where we cancel a school holiday program, we will provide refunds or credits for those who have purchased the program independently of any subscription program.

Communication channels
In the event we need to cancel a day at short notice, we will communicate by email and on our private parents’ Facebook group.